Explorer Monitoring Software

BETTER VISIBILITY FOR SMARTER DECISIONS

A seamless software system for remote monitoring via APG gateways. Visualize your sensor data with security and precision.

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Designed for Simplicity

FAST SET UP.
FULL VISIBILITY

Designed for Simplicity

FAST SET UP.
FULL VISIBILITY

Setup is fast and gateway integration is smooth. With Explorer, you can get full visibility all from a secure, cloud-based platform. Have control, clarity, and confidence in your monitoring system.

How It Works:

PLANS TO SUIT YOUR BUSINESS

All plans cover the essentials, with flexible upgrades to unlock more insights and expand your monitoring capabilities as your needs grow.

Basic

FREE

Last 30 Readings

Set up Access

Advanced

$125/yr

Last 30 Readings

Set up Access

Logging

Alarming

Add-on

$60/yr

AI Prediction

Featured Add-On

AI PREDICTION

Featured Add-On

AI PREDICTION

Unlock the power of foresight with Explorer’s AI Prediction add-on. This machine learning feature analyzes your sensor data to forecast up to the next 48 hours—helping you spot trends, prepare for changes, and catch anomalies before they become issues.

Available for both Basic and Advanced Explorer subscriptions.

Your Monitoring Hub

Stay on top of your system at a glance. The Explorer dashboard shows your bookmarked sensors, active gateways, communication counts, and latest communications—all continuously updated for fast, informed decisions.

Explorer Dashboard

AI Predictions

Leverage advanced machine learning to predict equipment performance and maintenance—helping you prevent downtime before it happens.

Smart Alarming

Set up your own custom alarm rules to stay informed on what matters most. Get real-time alerts with contextual data to reduce false alarms and respond with confidence.

Explorer Alarming

Device Management

Easily manage all your Settler devices in one place—update settings, check statuses, and stay organized from anywhere.

Explorer Screen Sensors

TROUBLESHOOTING & SUPPORT

We don’t expect users to have troubles with the Explorer software, however, here are some basic troubleshooting steps just in case.

Get More Support View the Manual

Check email inbox for invitation and verification email. It may have gone to a spam folder.

  • Check internet connection.
  • Website host may be down—please wait one hour to enable the hosting service to get back online.
  • Contact APG for support.

Ensure the gateway device is powered on and connected to the internet. For Settler devices, refer to the Settler user manual for connection troubleshooting steps. You can view the user manual on the online page here.

  • Check sensor wiring to gateway device.
  • Ensure correct Modbus ID or 4-20mA Power Line input is assigned in Explorer.
  • Restart the gateway device.
  • Ensure that the alarm parameter message is not pending in the Message Center. Press “Send Pending Messages” to send the parameter changes to the gateway device (see section 2.5: Message Center in the Explorer User Manual).
  • If the Volume, Specific Gravity, or Distance parameters have changed, update the alarm setpoint values accordingly.
  • Ensure your contact information is up to date and send a test notification to make sure the alarm notifications will work (see section 1.4: Profile in the Explorer User Manual).
  • Ensure that the “Auto Refresh” box is checked (see section 2.2: Chart in the Explorer User Manual).
  • Refresh the webpage using Ctrl+F5 or cmd+Shift+R